Refund Policy
Last updated: 7 July 2026
This policy explains how payments and refunds work for Abika. Abika is sold as one-time credit packs — there are no subscriptions. Payments are processed by Creem (creem.io) as Merchant of Record.
1. Credit packs
Abika is sold as one-time credit packs, charged once at checkout. There is no subscription and nothing renews automatically. Purchased credits are added to your account immediately and expire after the period shown at checkout.
2. Credit expiry
Credits expire after the period shown at checkout (for purchased packs) or at the end of each month (for the free monthly allowance). Expired or unused credits are not refundable and have no cash value.
3. Refunds
Abika delivers credits digitally and immediately. Except where required by law, payments are non-refundable once credits have been delivered to your account, and in particular once they have been used.
Abika credits are spent on AI-generated story text and voice narration. Because AI output varies in quality by nature (see Terms — “AI-generated content”) and a free monthly allowance lets you try Abika before buying, we do not issue refunds for subjective dissatisfaction with the generated results or for a change of mind.
If you are a consumer in the EU/EEA, you normally have a 14-day right of withdrawal for digital content. By starting to use purchased credits within that period, you acknowledge that you may lose the right of withdrawal once the service has been fully provided.
We may grant refunds at our discretion, for example for accidental duplicate charges or technical faults that prevented use of the Service.
4. How to request a refund
Email support@abika.org with the email address on your account and the reason for the request. We aim to respond within a few business days. Refunds, where granted, are returned to the original payment method via Creem.
5. Contact
Abika, Georgia, support@abika.org.